Which feature publishes a knowledge article automatically after it is approved?

• A. Data Category
• B. Validation Rules
• C. Approval Process
• D. Knowledge-Action to Publish

Answer: (D)

Think about what happens after a knowledge article clears its approval. Salesforce Knowledge can be configured so that a specific action automatically runs once the article is approved. The feature that handles this is called the Knowledge-Action to Publish. When this action is set, the moment an article is approved, it is published automatically, making it visible to users without any extra clicks.

Data Category helps organize articles for search and access control, but it doesn’t control publishing. Validation Rules ensure required fields and data quality, not publishing behavior. An Approval Process governs the flow and criteria for approvals, but automatic publishing after approval specifically hinges on the Knowledge-Action to Publish setting.