DreamHouse Realty wants to view and update product usage data stored in an external system. Which feature enables live external data access?

• A. Salesforce Connect
• B. External Objects
• C. Custom Objects
• D. Middle-tier integration

Answer: (A)

The main idea tested is how to access and work with data that lives outside Salesforce in real time. Salesforce Connect is the feature that makes this possible. It creates a live link to an external data source and lets you surface that data inside Salesforce as External Objects. With a configured external data source (like an OData feed), you can view—and in many setups update—the external data directly from Salesforce without duplicating it. That live connection is what lets you work with product usage data stored in another system as if it were part of Salesforce.

External Objects are the elements inside Salesforce that represent the external data. They enable you to see and relate to the external records, but they rely on Salesforce Connect to provide the live data access. Custom Objects are internal Salesforce objects, which would require data synchronization rather than live access. A middle-tier integration refers to using middleware to move data between systems, which is a viable approach in other scenarios but does not provide the native live-access capability that Salesforce Connect offers.